Guided Surfing: Development and Assessment
of a World Wide Web Interface for an
Undergraduate Psychology Class
Richard Hall
University of Missouri - Rolla
ABSTRACT
Introduction
Although the World Wide Web has great potential as an educational tool,
and many educational practitioners have begun utilizing the Web in many
ways (e.g., Dodge, 1995; Logan, 1996; Mounts, 1996; Weiler, 1996), as yet,
there has not been much systemat ic, theory based, research aimed at examining
these methods. The principal purpose of this experiment was to begin to
address the issue of how best to structure an interface between learners
and the vast jumble of resources at their disposal on the Web. The need
for the development and investigation of such an interface is indicated
by research, which has found that some degree of learner guidance is particularly
important in effective web learning (Anderson & Joerg, 1996).
Guide Development
Seventy-five sites were selected, within the domain of Sensation and
Perception. The guides consisted of a series of node-link maps. The map
designs were strongly based on the work of Novak and colleagues (i.e.,
"concept maps"; e.g., Novak, 1993; 19 90a; 1990b; Novak & Gowin, 1985
), and Dansereau and colleagues ("knowledge maps"; e.g., Patterson, Dansereau,
& Newborn, 1992; Rewey, Dansereau, & Peel, 1991).
Assessment
Twenty students participated in the assessment. Half studied the pages
presented in a map format (Figure 1 is an example)
and half studied in a list format (an example is displayed in Figure
2). After studying, students filled out a questionnaire consisting
of Likert-style and open ended items. The principal findings that emerged
from the analyses of questionnaire items were: Students in the list group
tended to focus primarily on two of the four areas, while those in the
Map group were more balanced (see Figure 3). Those
in the list group also agreed to a much larger degree with the statement
that their search was focused, as opposed to broad (see Figure
4). Students in the list group were more likely to see studying as
a "positive" experience and reported lower levels of anxiety (see Figure
5).
In general, with respect to the guides, those who were in the map group
had more positive comments. (see
representative comments
below.)
Conclusions
The finding, that students in the map group tended to report a more
broad search, indicates that students in this condition were able to, more
quickly, note the breadth of the domain, as represented by the web pages
included, and subsequently to broad en their exploration of the pages,
relative to those in the control group. In this sense, the maps may have
acted to enhance the students' metacognitive knowledge of the domain.
The more negative affect reported by those in the map group may have
been due to a number of factors, the most likely being that the map format
was unusual/unfamiliar compared to the more traditional displays of links.
Previous research, which involv ed affect associated with studying from
knowledge maps, indicates that this is very possibly the case (Hall &
O'Donnell, 1996). It's also important to note that students' open ended
responses clearly favored the guides, in terms of rating their educational
effectiveness, indicating that any reported negative affect, did not carry
over into students' perception of the educational efficacy of the technique.
Project supported by Education and Training Funds; College of Arts and
Sciences; University of Missouri - Rolla
Keywords:Education and the World Wide Web; Web Interfaces;
Guided Learning; Knowledge Maps; Concept Maps; Hypermedia Instruction
Goals
The three primary goals of the project were:
-
To identify a group of world wide web sites relevant to an undergraduate
class in Sensation and Perception.
-
To develop an interface/guide for the display of these sites.
-
To carry out a preliminary assessment of the guide.
Background
The World Wide Web represents a revolution in the display and dissemination
of information, which has been likened to the development of the printing
press, with the exception that the growth of the Web is occurring at a
much more dramatic pace (Flake, 1996; Glister, 1996). In particular, the
web has great potential as an educational tool, considering the breadth
of information available, the accessibility of the information, and the
multi-media types of displays that are possible (Anderson & Joerg,
1996; Shotsberger, 1996). It is no wonder, that a number of educators have
begun utilizing the World Wide Web in a number of ways (Anderson &
Joerg, 1996; Dodge, 1995; Kinzie, 1996; Logan, 1996; Mounts, 1996; Weiler,
1996). In fact, an entirely new mode of education "distance education"
has been introduced into the education community, based on courses presented
via the World Wide Web (Dodge, 1995). However, despite the phenomenal growth
of the Web in general, and its implementation in educational settings in
particular, very little systematic, theory based, development of instructional
methods, or assessment of these methods has been conducted. In fact, very
little assessment has been carried out at all with regard to Web based
instruction. Indeed, some have suggested that this is true with respect
to the use of multi-media instructional tools of all kinds (Jacobson, 1994;
Jacobson, Maouri, Misra, & Kolar, 1995). The research that has been
conducted indicates that some degree of learner guidance is important (Anderson
& Joerg, 1996). This, again is particularly important with respect
to educational hypermedia, in general (Jacobson et al., 1995; Jonassen
,1991).
Guided Surfing Project
Theoretical Basis
Situated Action
The selection of World Wide Web sites, and the development of the Guide
for this project were based on principles gleaned from a number of educational
theories. First, situation action theory as laid out by a number of researchers
(e.g., Brown, Collins, & Duguid, 1989; Collins, Brown, & Holme,
1991; Greeno & Moore, 1993) served as an over-riding impetus for the
project. Perhaps the fundamental principle of this theory, which in many
ways has become the over-riding metaphor for educational research and theory,
is that all learning is strongly imbedded in a given context, and this
context should be meaningful, practical, and relevant to "real life" (Brown
et al., 1989; Jacobson et al, 1995). The Web certainly has the potential
to provide such a context. The basic information the instructor is attempting
to convey in the class, can be greatly enriched by the information available
via the World Wide Web. However, it is important that the student is directed
or guided towards the appropriate information sources, which leads to a
second theoretical principal which strongly influenced the current project,
guided discovery.
Guided Discovery
During the 1960s, discovery learning, a term introduced by Jerome Bruner
(1960) became a popular educational practice. In general, the fundamental
idea behind discovery learning, was that the learner should be left on
their own, with the appropriate tools, so that they would eventually "discover"
the appropriate answer/method, and this discovery would constitute a much
more long lasting and meaningful learning than traditional direct instruction
techniques. While research has born out Bruner's basic notion that active
learning is much more effective than passive, studies that have examined
discovery learning indicate that the technique is often ineffective. It
is important that the instructor strike some sort of balance between giving
the learner the freedom to actively engage the material, while also providing
the learner with enough guidance and feedback that he or she learns efficiently
and effectively (Gagne & Brown, 1961; Mayer, 1987). Many students'
experience with the World Wide Web is analogous to an episode in discovery
learning, in that there is so much information available, yet finding relevant
information, and knowing what to do with it, is often far less obvious
(Anderson & Joerg, 1996). The notion that the learner should be supported
through coaching or "scaffolding" is also one of the tenants of situation
action theory (Brown et al., 1989; Jacobson et al., 1995).
Cognitive Flexibility
A third theory, which served as a framework for this project was cognitive
flexibility theory (Feltovich, Spiro, Coulson, 1989; Jacobson & Spiro,
1995; Jacobson et al, 1995; Spiro, Vispoes, Schmitz, Samarapungavan, &
Boerger, 1987). Cognitive flexibility theory is a theory of complex knowledge
learning. The theory is based on the metaphor that the learning of complex
knowledge is analogous to criss-crossing a conceptual landscape. The theory
has been applied effectively in self contained hypermedia learning environments
(Jacobson et al., 1995; Jacobson & Spiro, 1995), so it extends readily
to the present project. Some of the basic principles of the theory that
are relevant to this project are: a) Introduce the learner to the complexity
of the to be-learned domain up front; b) Stress the interconnected, web-like
nature of complex knowledge; c) Introduce the learner to multiple representations
of the knowledge domain; and d) Tie the information to be learned to case
examples.
Spatial-Verbal Processing
A fourth set of theories that were particularly important in the development
of the guides in the present experiment, were a general class of theories
that I'll refer to as spatial-verbal processing theories i.e., contiguity
Theory (Mayer, 1997; Mayer & Anderson, 1992); spatial-verbal processing
model (Dansereau, 1989; Lambiotte, Dansereau, Cross & Reynolds, 1989);
and conjoint retention (Kulhavy, Lee, & Caterino, 1985;)). All of these
theories borrow heavily from Paivio's dual-coding model (Paivio, 1971).
Paivio suggests that some type of information are learned much more quickly
and readily since the lend themself to a dual verbal/abstract and imagic/concrete
code, so that the information is stored diffusely/redundantly. A host of
research has, since that time, supported Paivio's theory (e.g., Clark &
Paivio, 1991; Mayer, Bove, Bryman, Mars & Tapangco, 1996; Paivio, 1986;
Schwartz & Kulhavey, 1981). The spatial-verbal processing
theories
extend dual-coding, in that they apply not just to verbal information that
lends itself to verbal and imagic storage, but to pictorial/spatial and
verbal (i.e., multi-media) displays. Research based on these models has
supported the idea that spatial-verbal presentations can indeed greatly
enhance retention, and subsequent application (Abel & Kulhavy, 1986;
Hall, Dansereau, & Skaggs, 1992; Mayer & Anderson, 1992; Mayer,
1997; Rewey, Dansereau, Skaggs, Hall, & Pitre, 1989 ). Dansereau's
spatial - verbal processing model is particularly germane to the present
project, since it was developed as a framework for research in map-like
node-link displays such as the guides developed for the present project.
Site Selection and Guide Development
Site Selection
The first step in the current project was the selection of appropriate
web sites for a Sensation and Perception class (to be taught by the principle
investigator in the fall of 1997). An outline for the class was developed
and then a number of search engines were used, and many web pages examined,
and eventually a set of seventy-five web sites were selected, within four
broad categories: vision, audition, smell/taste, and somatosensation. These
sites were selected based on five criteria: 1) The site is relevant to
the framework of the course as specified by the instructor; 2) The site
ties the basic information to be learned in the course to "real life",
"meaningful" information; 3) The information contained in the site appears
to be accurate, as determined by the class instructor/domain expert; 4)
The information is presented in an interesting way, making effective use
of the hypermedia tools available to the site developer; 5) In the case
of sites that were relevant to what the instructor considered "core" concepts,
a number of sites, which presented different perspectives/representations
of the information, were often selected.
Guide Development
The guides consisted of a series of node-link maps. The map designs were
strongly based on the work of Novak and colleagues (i.e., "concept maps";
e.g., Novak, 1993; 1990a; 1990b; Novak & Gowin, 1985 ), and Dansereau
and colleagues ("knowledge maps"; e.g., Dees, Dansereau, Peel, Boatler
& Knight, 1991; Patterson, Dansereau, & Newborn, 1992; Rewey, Dansereau,
& Peel, 1991), which have indicated that these types of displays can
enhance learning relative to traditional linear text. The domain expert/principal
investigator constructed these maps by forming categories of the web pages,
based on the class outline, and on the nature of the sites selected, and
then noted interrelationship among groups. From this, ten different guide
maps were constructed. The vision and smell/taste groups of sites were
each represented by two levels of maps - a map, and more specific "sub-maps".
When a students clicked on a node on the main maps a second, more specific
map would appear on the screen. All of the other nodes on the maps served
either as place keepers to aid in the accurate representation of the information
displayed within a given map, or were a direct link to one of the seventy-five
World Wide Web sites selected. Audition and somatosensation sites were
represented by a single map.
Click
here to view program
Assessment
Method
Twenty Students, enrolled in either General Psychology, Theories of Learning,
or Theories of Motivation participated in the pilot assessment of the guided
surfing program. Those in the General Psychology Class participated as
a regular part of their class, and those in the other classes participated
outside of the regular class time, for extra credit in the class. All sessions
were conducted, using Netscape, on Power Macintosh's in the Language lab
(room 202) and the Macintosh computer learning center (105a) of the Humanities
Social-Science Building.
Students read a set of directions displayed on the screen, after which
the experimenter reiterated these instructions. Students were randomly
assigned to two conditions. Ten of the students then studied the selected
sites for thirty minutes using the guide maps, ten studied the sites using
4 different guides which listed the links for each of the four highest
level categories (i.e., vision, audition, smell/taste, and somatosensation),
in an outline format.
Click
here to view the program used by the "list" group
After studying, students completed a questionnaire, presented on the computer,
including specific questions, with Likert scales, and one open ended question.
Results
Site Categories Visited
The analysis began with a two-way repeated measures analysis of variance.
Group (map versus list) served as a between subjects independent variable,
and the first four questionnaire items (time spent on: vision vs audition
vs smell/taste vs somatosensation), served as a within subjects independent
variable. Students ratings served as the dependent variable.
The effect for site category was marginally significant F(3, 54) =
2.29, p =
2
= .07. The means for the three category groups were, M = 4.70, M
= 2.35, M = 4.65, M = 3.35, respectively. In addition, the group
X site category interaction was suggestive F(3, 54) = 1.73, p
= .17,
2
= .03. The cell means associated with this interaction are displayed in Figure
3.
Focus of Search
In order to examine how focused vs broad the students' rated their searches
a two way repeated measures analysis of variance was computed with group
(map versus list) as a between-subjects independent variable, and questionnaire
items #5 & #6 ("My search was very focused..." vs "My search was very
broad...") serving as a within-subject independent variable, and ratings
as the dependent variable.
A significant main effect was found for focus, F(1, 18) = 17.03, p
< .01,
2
= .38. The means for the focus variable were M = 7.70, and M =
1.60, for concentrated and broad search respectively. A significant group X
focus interaction was also found, F(1,18) = 5.82, p < .05,
w2 = .12. The means associated with this interaction are displayed in
Figure 4.
Effectiveness of Guide Pages
Questionnaire items #7, #8, & #9 ("I found the guide pages, helpful
..." "for learning" vs "...for helping me to get an overview..." vs "...in
aiding me to remember information while I was completing my essay...")
served as a within subjects independent variable in the third, two-way,
analysis of variance. Group (map vs list) again served as a between-subject
independent variable.
A significant main effect was found for guide, F(2, 36) = 8.79, p
< .01,
2
= .28. The means for "learning", "overview", and "remembering for essay" were
M = 5.4, M = 6.6, and M = 3.3 respectively.
Affect
Lastly, a two-way repeated measures analysis of variance was conducted
to examine students mood while studying. Questions #10 & #11 ("I found
the ... studying to be a positive experience" versus "I was anxious and
nervous as I studied the web pages.") served as a within subjects independent
variable, group was the between subjects independent variable, and ratings
were the dependent variable.
A significant main effect was found for affect, F(1, 18) = 20.35,
p < .001,
2
= .46. The means for the "positive experience" versus "anxious and nervous"
items were M = 7.2, and M = 3.4, respectively. In addition, the
affect X group interaction was suggestive F(1, 18) = 2.38, p =
.14, w2 = 03. The cell means associated with this interaction are displayed
in Figure 5.
Students' Comments
In general, with respect to the guides, those who were in the map group
had more positive comments. For example, some representative comments from
the map group:
The guide pages helped to make the huge amount of information more
manageable. It was helpful to have fewer choices and to narrow down the
subject.
I found them to be very effective in helping me to find information
I wanted. The nodal guides were effective in localizing my searches.
I liked the guide pages because you could see how everything was
connected. It let you see everything that was associated with one major
topic.
I found the guide pages to be effective because they aided in going
through the various information that was supplied.
Representative comments from the control group:
I found the guide pages to be fairly helpful, although I mainly just
stumbled upon the topics that I thought to be the most interesting.
Some of the guide pages were not helpful simply because I did not
know what some of the things listed were
I found the guide pages to be somewhat effective and useful. They
directed me in the direction that I wanted to go, so I guess you could
say they served their purpose.
Personally, I found the guide pages to be only somewhat helpful.
I used the guide page to find a basic topic and only went back to it if
I ran out of links, or at least interesting links.
The guide pages were not very helpful to me. The reason is that I
never look at them (usually).
Conclusions
Development
One of the first lessons learned in the development of the web guides was
the importance of including a domain expert. No matter how skilled the
programmer, the information contained in the web sites is ultimately of
the most importance. Initially a programmer was hired to select the sites
and develop the program, with the subject matter expert as a reviewer,
but eventually the subject matter expert/principal investigator took over
the selection and development of the program himself. While it's certainly
true that all subject matter experts can not be expected to have a working
knowledge of World Wide Web programming techniques, such as the principal
investigator in this project, they certainly will need to spend a lot of
time carefully reviewing the web sites and the nature of their representation
in the guides. Thus one important finding based on the present project,
is that the pedagogical effectiveness of the guides and sites, will be
directly proportional to the amount of time and effort that a subject matter
expert spends with the program. In fact, the basic idea that the content
is paramount, rather than the medium, has become somewhat of a "mantra"
among instructional designers (Clark, 1983; 1994; Clark & Salomon,
1986).
Continuing on this same general theme, the amount of time and effort required
for the development of an effective guide is also an important lesson learned
from this project. An instructor who wants to utilize such a guide should
recognize that to find truly accurate, interesting, and relevant sites
takes a lot of time, given the amount of information, and the
nature of World Wide Web Search engines. This is probably not due to
ineffective search engines, but due to the lack of over-riding structure
in the Web. Whichever is the case, the principal investigator spent a great
deal of time, using number of different search engines, in order to come
up with the pages for this class. To continue searching for relevant pages
will be an ongoing process. Of course the positive side of this is that
this activity, will aid the instructor in being on top of information relevant
to the class. Moreover, any good instructional tool is only as good as
the effort the instructor is willing to put out in it's development and/or
application.
Assessment
One of the most clear findings which emerged from the analyses of students
questionnaire data, was that those who studied from the guides in the concept
map format, tended to study in a more broad fashion, while those in the
control group, whose guide simply consisted of a list of web pages, tended
to be more focused (see figures 1 and 2 in Appendix 1). These findings
provide some support for the purported function of the maps to serve as
a model for the complexity of the domain structure up front, which is consistent
with one of the tenants of cognitive flexibility theory (Feltovich et al.,
1989; Jacobson & Spiro, 1995; Jacobson et al, 1995; Spiro, et al.,
1987). Apparently students in these conditions were able, more quickly,
to note the breadth of the domain, as represented by the web pages included,
and subsequently broadened their exploration of the pages, relative to
those in the control group.
The questionnaires items which asked students to rate the effectiveness
of the guides did not indicate any differences between the two groups.
It was clear, however, that students felt that both the map and list guides
were most effective as a tool for learning the information, rather than
a memory aid while writing the essay. In information processing terms,
the most important impact of the guides appears to be in acquisition, rather
than retrieval/utilization. However, students' subjective responses clearly
favored the map guides, in that the majority of students in the map groups
made positive comments about the guides, while those with the list guides
were much more neutral, in terms of the guides' effectiveness. (See representative
comments in the results section.)
Over all students tended to have a very positive attitude about the, regardless
of which type of guide they had. This was indicated by the analyses of
students' ratings involving their positive feelings, and feelings of anxiety
while studying. This was no doubt partly a function of the purposeful and
careful selection of web pages that were interesting, motivational, and
relevant to everyday life. Although none of the other effects in this analysis
were statistically significant, there was a very interesting, suggestive,
group X rating interaction (see Figure 3, in appendix 1). Those in the
map groups reported lower ratings of the session as a "positive learning
experience" and higher ratings in anxiety. There are a number of potential
explanations for this, initially counterintuitive, finding. First, those
in the concept map groups were viewing web interfaces that were unusual/unfamiliar
compared to the more traditional lists viewed by those in the control group.
In fact, a previous experiment involving students studying knowledge maps
on paper found that those who studied materials in these formats experienced
higher levels of anxiety. However, in this same experiment, those in the
map groups still reported significantly higher levels of motivation, and
scored higher on recall tests, than those who studied traditional text
(Hall & O'Donnell, 1996). In addition to the novelty of the map guides,
the results of the focus-of-search analyses may partly explain the higher
levels of anxiety for those in the map groups. Perhaps their increased
metacognitive awareness, with respect to the extensive and complex nature
of the domain structure, acted to increase their anxiety levels.
Figures
Figure 1: Map Guide for Vision Links
(Click on green nodes to links, and yellow nodes for other maps.)
Figure 2: List Guide for Vision Links
VISION
Figure 3: Reported Time Alloted to Study as
a Function of Group and Category
Figure 4: Rating of Search Focus and Broadness
of Search as a Function of Group
Figure 5: Rating of "Postive Experience" and
"Anxiety/Nervousness" as a Function of Group
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Richard Hall
Associate Professor
University of Missouri - Rolla
Dept of Psychology; 1870 Miner Circle; Rolla, MO 65409-1270
rhall@umr.edu
http://www.umr.edu/~rhall
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